Production tracking

Know where every piece stands, without asking.

In a tailor shop the question is never "where is the order". It is "where is Mrs Ndiaye's dress". SmartCouture goes down to the piece, then to the stage.

What the counter sees

Four states, plus one more for what comes back. This is shop language, not spreadsheet language.

To doSewingFinishedDeliveredReturned

An order takes a few taps: the client, the items, the fabric, the quantity, the delivery date, the deposit paid. It gets its own number, and that number then appears on the invoice and in the messages sent to the client.

How one piece moves

An order marked "in progress" tells nobody anything. What matters is the stage the piece is stuck at, and who is holding it.

CuttingThe fabric is marked and cut. A mistake here costs you the yardage.

SewingMachine work on the cut pieces.

EmbroideryWhen the piece calls for it. Often given to someone else, sometimes outside the shop.

AssemblyThe parts come together: body, sleeves, collar, lining.

FinishingHems, buttons, buttonholes, alterations after the fitting.

PressingThe piece takes its final shape.

PackingWrapped, it waits for the client. This is where a forgotten piece sleeps longest.

Not every piece goes through every stage. You track the ones that apply to you.

One order, several pieces

A client rarely orders a single outfit. In an order with several items, each piece carries its own status: the trousers can be finished while the jacket is still in embroidery.

The delivery calendar

Every order shows on the day it is due. Month or week view, depending on how far ahead you want to look.

Late work and uncollected pieces

What has passed its date and what the client never came to collect are counted separately. They call for different follow-ups.

Change status in bulkBusiness

Tick several pieces and move them all to sewing, or all to finished, in one go. From the web interface.

The client is told

When the status changes, the message goes out by SMS or WhatsApp, in your shop's name. You never pick up the phone.

Try it on an order you have right now

Take the next order that comes in and follow it through to delivery. That is the real test.

Included from the Starter plan. See pricing.